Failed-payment email CTA for WooCommerce
Give failed payments a clear way back to checkout.
Add a prominent retry-payment button to WooCommerce’s customer failed-order email. It uses WooCommerce’s own protected order-pay URL and appears only while the order can still be paid.
Get lifetime access — $39.99 USD
Pay once · Lifetime license · Final tax and local currency shown by Stripe
01 / REAL WORKFLOW
The customer returns to WooCommerce—not another platform.
The call to action opens the native order-pay screen, protected by the standard WooCommerce order key.
02 / WHY IT HELPS
Add one obvious next step to the failed-order email.
Make retrying obvious
Place a clear Try payment again button inside the customer email WooCommerce already sends.
Keep the flow native
Return eligible customers to WooCommerce order-pay to retry or choose an available method.
Add focus, not a platform
No reminder sequence, click tracking, external checkout or new order data.
03 / HOW IT WORKS
From failed order to a safe retry path.
Choose the message
Set the button label and optional supporting text in WordPress.
WooCommerce builds the email
The plugin checks that the failed order still requires payment.
Customer returns to order-pay
The button opens the native protected payment page for that order.
04 / CONTROL
Customize the action without replacing an email template.
Keep the button short, add neutral supporting text and leave the rest of the WooCommerce failed-order email intact.
05 / COMPATIBILITY
The CTA disappears when an order is no longer payable.
Before rendering, the plugin verifies the order status, amount, billing email, order key and payment URL.
- WooCommerce 10.2+
- WordPress 6.7+
- PHP 8.2+
- HPOS compatible
- HTML + plain-text + block email output
- Native guest order-pay flow
- Current version 0.1.0
- Compatibility verified August 10, 2026
Release details: Documentation · Changelog · Support. Version 0.1.0 was compatibility-tested on .
06 / FAQ
Questions before you install
Does it send failed-payment emails?
No. It adds the CTA to WooCommerce’s existing Customer failed order email, which must be enabled.
Does it retry the charge automatically?
No. It gives the customer a route back to WooCommerce to try again or choose another available method.
Is the payment link generated by the plugin?
No. It uses WooCommerce’s standard order-key-protected payment URL.
When does the button appear?
Only in the customer failed-order email and only while the order still requires payment and has the required payment data.
What can I customize?
The button label and optional supporting text. Both are sanitized and do not accept HTML.
Does it track customers or modify orders?
No. It tracks no clicks and adds no order data. It stores only its own WordPress settings.
One failed payment. One clear next step.
Make retrying the payment the easiest option.
Improve the existing WooCommerce failed-order email without adding another recovery service.
