Contact
Tell us what you need.
Have a question before buying, need help with an order or want to report a plugin issue? Choose the right topic and send the useful details below.
MESSAGE ROUTE / 01
YOUR QUESTION
→ THE RIGHT CONTEXT
Existing customer? Add the order number. Never add a password or private license key.
Start with the topic
One form. Enough context to answer.
01 / Before you buy
Match the workflow
Ask whether a plugin fits your process, supported stack or one-site license requirement.
02 / Order & account
Find the purchase
Use Link Support from the hosted receipt or Link account for payment, transaction-document or transaction-refund questions. Use this store for account access, order matching, downloads and licenses.
03 / License
Resolve an activation
Ask about an issued license, production-domain change or activation state.
04 / Technical support
Reproduce the issue
Check the support guide first, then include product and environment versions.
Send a message
Useful details beat a long thread.
For an existing purchase, include the order number and product. For a technical issue, add the WordPress, WooCommerce, PHP and plugin versions in the message.